Shipping
Policy

We ship via DHL Express with a third company insurance broker.

Shipments are insured for the full value of the purchase. In the event of something occurring with the shipment we take full responsibility in covering the loss before settling with our insurer.

Signature Required. In order to protect your shipment from theft, we require a direct signature when delivered.

An email will be sent upon shipment so you can check delivery dates with the tracking number provided. Please make certain someone is available to receive your package or shipping charges may incur after three delivery attempts.

New, in-stock, items ship within 24-48 business hours of your order unless notified otherwise. Used item delivery times vary depending upon the item. Please note, the delivery times outlined below are estimates, and these can sometimes vary.

Euro : 2-4 days

America: 3-5 days

Other countries : 2-7 days

 

Orders from Vintagewatch24 are delivered worldwide are free of charge, non-inclusive of local tax, vat, import fees or other local duties which may apply depending on where in the world you are. Any charges applied upon import are the customer's responsibility and must be paid by the customer. Please contact the local customs office in your country for more information

 

If items could not be cleared at customs and are returned to us; re-importation and shipping costs will be debited from any refund due.

 

Vintagewatch24 is not responsible for any delays caused by the customs clearance process.

 

Damaged Packages

 

If an item arrives damaged, make certain you examine all boxes before acceptance. The delivering agent MUST note damage to any cartons on the release form or refuse acceptance. Notify us immediately so that we may work with you to arrange and expedite an insurance claim. Vintagewatch24 is not responsible for any denied shipping claims.

 

If your package is damaged, you MUST contact us within 3 days from delivery via e-mail at contact@vintagewatch24.com. Please be aware that the watches sold here are susceptible to damage during transit. We take great care to prevent damage from occurring and pack shipments so that they will arrive safely. Be sure to retain the original packing materials.

Sales Tax

Vintagewatch24 is located in Turkey ;No need to worry , All local taxes are included in the sales price of the products.

 

International Duties / VAT / IVA

Vintagewatch24  is not accountable for any international duties or importation tax. Any and all importation expenses are the sole responsability of the purchaser. Feel free to contact us with your questions and concerns.

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